Here are some Frequently Asked Questions!
Q: Do you travel?
A: Yes. We are located in Charleston and we service the lowcountry. Our local rates include up to a 50 mile radius of the greater Charleston area. If you would like to discuss the details of your event please don't hesitate to call us.
Q: I need the booth set up two hours before my reception because my ceremony and reception are at the same place. How much do you charge for idle time?
A: This happens quite frequently. We charge $50 extra per hour of idle time. Some customers choose to have the booth run for a one hour cocktail hour. Have it idle for an hour during dinner and then have it run for a couple more hours during the reception as well.
Q: Why should I choose Charleston Photo Booths?
A: Charleston Photo Booths is the #1 Photo Booth Rental Company in the Lowcountry! We consistently provide excellent service and very competitive pricing! Our goal is for every booking and event to go smoothly and pleasantly.
Q: What is your policy on tipping?
A: Tipping is not required or expected. We do not factor tipping in to the pay structure of your attendant as with other service oriented businesses like restaurants. If you feel the booth and your attendant are deserving of a tip, then it is always appreciated.
Q: Does an attendant come with the rental?
A: Yes, he or she will set up the booth and answer any questions guests have as well as take the booth down at the end of the night. Your attendant will explain the operation and keep the "flow" going so as many of your guests as possible can have some pictures taken.
Q: Is there an extra charge for set up and breakdown?
A: No – We never charge for Setup, Delivery or Removal of the Photo Booth.
Q: How much does it cost?
A: Great question. As with most services, pricing is dependent on a few factors such as date, location, hours of the event, and any extra options. Our standard quote will include usage for up to four hours. When you request pricing, we guarantee a prompt response.
Q: How long does it take to print the pictures?
A: Our Photobooth prints pictures within 15 seconds of your last pose. There is hardly a wait for the photographs which is important because guests will be eager to see their pictures! The photos are studio quality prints and will not fade.
Q: How far will you travel?
A: We serve Charleston, SC and all the surrounding areas. However, feel free to contact us about your location and we can discuss the details of your event.
Q: What happens if there is a mechanical problem with the booth?
A: There is almost nothing "catastrophic" that can go wrong with the booths. We have had a few paper jams along the way and those are resolved within a few minutes. If something should happen that would cause the booth to become inoperable, we would refund your money based on the time left for operating.
Q: Do you require a vendor meal for the attendant?
A: If you are providing meals for the photographer, DJ or other vendors then please include our attendant. Please let our attendant know it is ok to get something to eat from the buffet when appropriate. This is not a requirement, but is definitely appreciated.
Q: What types of events typically use a photo booth?
A: Every Event deserves a photo booth to provide your guests with some added fun! Private Parties, Corporate Events, Birthday Parties, Sweet Sixteen Parties, Dances, Reunions, Bar Mitzvahs, Bat Mitzvahs, Proms and After Proms, Trade shows, Grand Openings, Fundraisers, College Fun Nights, Team building, and so many more!
Q: How do I customize the banner area at the bottom of the photo strip?
A: Let us know your personal message and colors and we will customize it for you. If you have a specific company logo you can provide us with upon booking we will be happy to have it appear at the bottom of each Photo Booth print.
Q: Can the photo booth be moved into any venue?
A: The beauty of our photo booths is they can be easily moved into almost any location. Our photo booths were designed to be portable. Please let us know if you have a special move-in involving stairs or elevators.
Q: Do we get a copy of all the photos?
A: Yes! We include a DVD with all the photos from your event in high resolution format.
Q: Can we bring our own funny props for our guests to enjoy?
A: Of course! This is YOUR event....we have a lot of props, so check with us first...but if you have something unique to your family or party...we are happy to have it included
Q: Can the photo booth be used outside?
A: Yes, with some restrictions. We always consider the safety of your guests as our top prioroty and inclement weather can determine the functionality of the photo booth equipment.
Q: What is required to reserve the booth for my event?
A: A signed photo booth agreement and a 50% refundable deposit. Both are required to book the date. A deposit guarantees that your event has been booked with us and we will be there on time and ready to provide you with an outstanding photo booth rental experience!